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Privacy Policy

Revised 29.05.2025

Introduction

This Privacy Policy defines the principles for processing, protecting, and storing the personal data of users of the "proemdr.com" website. The policy has been created based on Polish and EU legal regulations, including Regulation (EU) 2016/679 of the European Parliament and the Council dated April 27, 2016 (GDPR).

Using the "proemdr.com" website means accepting the principles set out in this Privacy Policy.

Data Administrator

The personal data administrator is proEMDR sp. z o.o., headquartered in Warsaw at Dluga st. 29, NIP: 5253026446, REGON: 540300563, KRS: 0001140941.

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This Privacy Policy applies to the website www.proemdr.com.

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For our social media profiles, in accordance with the ruling of the Court of Justice of the European Union, the social media service provider and the profile administrator share responsibility for personal data. You can find details on personal data processing by individual providers at the following links:

Scope of Personal Data

Processed personal data includes

  • Full name

  • Email address

  • Phone number

  • IP address

  • Delivery address

  • Invoice details

  • Bank account number

  • Order details

  • Information visible in social media profiles

  • Data collected in the mailing system

  • Data related to added comments or opinions

  • Information contained in correspondence

  • Other voluntarily provided user data

  • Anonymous information

Processed Anonymous Information includes

  • Operating system and browser information

  • Viewed subpages

  • Time spent on the site

  • Navigation between subpages

  • Clicks on specific links

  • Approximate location limited to the city

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Anonymous Information is not considered personal data, as it cannot be attributed to a specific user

Source of Personal Data

These data are provided voluntarily when placing an order, filling out a contact form, sending an email, or making a phone inquiry.

Purpose of Data Processing

Personal data is processed to:

  • Provide services offered through the "proemdr.com" website.

  • Communicate with users, including responding to inquiries.

  • Fulfill legal obligations.

  • Conduct direct marketing of own services, subject to user consent.

  • Improve website functionality and analyze traffic

Legal basis for Data processing

Personal data is processed under:

  • Art. 6 ust. 1 lit. a GDPR – User consent

  • Art. 6 ust. 1 lit. b GDPR – Performance of a contract or actions preceding its conclusion

  • Art. 6 ust. 1 lit. c GDPR – Compliance with legal obligations

  • Art. 6 ust. 1 lit. f GDPR – Legitimate interest of the administrator, e.g., protection against claims

Official GDPR text: http://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679

Data Sharing

Personal data may be shared with partners collaborating with the administrator, including IT service providers and hosting companies. It may also be provided to state authorities if required by law.

Data may be shared with:

  • Hosting providers – For data storage

  • Mailing system providers – For newsletter management

  • Billing system providers – For invoicing purposes

  • Customer service system providers – For improving customer support processes

  • Accounting firms – For bookkeeping service

  • Legal offices – For legal suppor

  • Technical support – For handling areas where data is processed

  • Delivery companies and postal services – For order fulfillment when involving physical products

  • Additional subcontractors – IT solutions providers who may have access to personal data when providing their services

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Data may also be shared with tax authorities for compliance with tax and financial reporting obligations. Additionally, personal data may be provided to governmental authorities, such as law enforcement and judicial institutions, if legally required.

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For anonymous data, access is granted to providers of tools and plugins that collect such information. These providers act as independent administrators of the data they process.

Data Retention Period

Personal data will be stored for the following durations:

  • As long as necessary for the fulfillment of its original purpose.

  • Until expiration of contractual claims.

  • Until consent withdrawal, if data processing is based on consent.

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Specific retention periods:

  • Orders and contracts – Processed until completion of contract execution.

  • Incomplete orders – Retained for up to 12 months from placement.

  • Complaints and contract withdrawals – Processed as long as necessary to resolve the issue.

  • Newsletter subscription – Until the user unsubscribes.

  • Comments and reviews – Retained until removed by the user.

  • Correspondence – Processed as long as necessary for communication purposes.

  • Tax and accounting records – Stored for 5 years from the end of the tax year.

  • Claims and disputes – Retained until statutory limitation periods expire.

  • Social media data – Retention depends on the policies of Facebook, Instagram, and LinkedIn.

  • Analytics and statistics – Processed until deemed obsolete or successfully objected by the user.

  • Marketing – Retained until no longer useful or objected by the user.

  • Promotional campaigns – Stored until the campaign concludes.

  • Additional tools – Processed until deemed obsolete or successfully objected.

  • Privacy-related obligations – Retained until necessary, legally required, or objected by the user.

User Rights

Under GDPR, users have the following rights:

  • Right to access their personal data.

  • Right to rectify inaccurate data.

  • Right to request deletion ("right to be forgotten").

  • Right to restrict processing.

  • Right to data portability.

  • Right to object to processing.

  • Right to withdraw consent.

  • Right to lodge a complaint with the Polish Data Protection Authority(Prezes UrzÄ™du Ochrony Danych Osobowych).

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Cookies

The "proemdr.com" website uses cookies to ensure proper functioning and analyze traffic. Users can manage cookie settings in their browser.

Cookies requiring consent will remain blocked until granted. Disabling cookies may impact website usability, including social media features.

Privacy Policy Updates

This Privacy Policy may be updated due to technological advancements or legal changes. Updates will be posted on the website.

Contact

We have decided not to appoint a Data Protection Officer (DPO) as it is not mandatory in our case.

For privacy-related inquiries, contact us at info@proemdr.com. Social media inquiries can be directed to respective platform administrators.

Thank you for your trust! We remain available for further privacy-related information.

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